Privacy and Security Policy
Thank you for visiting rosecloth.com (the "Website").
This Privacy and Security Policy (the "Policy") explains what information we collect about you on our Website, in our stores, or when you otherwise interact with rosecloth.com, how we use your personal data, the security measures we take to protect it, and your rights to access, update, and limit our use of this information.
This Policy is part of our Terms of Use and is binding on all users. If you do not agree with this Policy, please discontinue use of the Website immediately.
1. How We Use Your Personal Data
By using our Website, you agree that rosecloth.com may use your data for the following purposes:
-
To create a personal account (e.g., name, email address)
-
To process orders (e.g., name, address, payment information)
-
To send SMS delivery status updates (e.g., mobile phone number)
-
To send marketing communications such as newsletters and catalogs (e.g., email address, name)
-
To contact you regarding delivery issues (e.g., phone number, address)
-
To respond to inquiries or notify you of service changes (e.g., email address)
We retain your data only as long as necessary to provide our services or as required by law. If a legal retention obligation applies (e.g., accounting records) or a legal basis for retention exists (e.g., an ongoing contractual relationship), we may not be able to delete your data.
We may combine non-personal data with personal data and monitor site traffic to improve our design and services.
2. Your Rights to Access, Correct, or Delete Your Personal Data
If your data is inaccurate, incomplete, or irrelevant, you may request a correction or deletion. Once a year, you are entitled to request a free copy of the personal data we hold about you. To make such a request, please contact rosecloth.com Customer Service. You may withdraw your consent for marketing purposes (e.g., catalogs, newsletters) at any time.
3. Updating Your Data via Your Account
You can update your data through your personal account. Your account is protected by your username and password, and you are responsible for all activities conducted under your login.
4. We Do Not Sell Your Information
We do not sell your information to third parties. However, we may share your data with third parties when necessary to complete a transaction, provide a service, for administrative purposes, or as required by law. This may include credit checks, identity verification, credit monitoring, or debt collection. We may also share your data if required by law or to prevent suspected fraud. In the event of a merger, corporate reorganization, or sale of assets, your data may be transferred. If you do not agree to these types of sharing, please do not provide your data.
5. Cookies
We use session and persistent cookies to analyze user interests and improve your experience. Cookies do not damage your system. You may delete or disable cookies through your browser settings. Please note that disabling cookies may limit certain features of the Website.
6. Security
We take reasonable measures to protect your information, including the use of SSL encryption for sensitive data. However, no security system is infallible, and we cannot guarantee absolute security. If you have security concerns, please contact us at support@rosecloth.com.
7. Information Supplementation
We may supplement the information you provide with data from third-party sources to better serve you, such as customizing site content based on purchasing habits. You may update or delete your information using the unsubscribe feature in our communications.
Changes to This Policy
We may update this Policy at any time. The revised Policy will become effective upon posting. Your continued use of the Website after any changes means you accept the updated Policy. Please review this page periodically for the latest version.
Last updated: March 25, 2026